Update: The RIGHT Way to Buy More CCL Tickets

Posted by laurie on July 27, 2010 · Under Tickets · View Comments 

SUCCESS!

After spending way too much time negotiating the maze that is the Sounders-Ticketmaster interface yesterday, I can now tell you with authority that the answer to all your ticket-buying problems is: Ignore TicketMaster and the Sounders site and the online stuff, and instead have your ticket rep’s phone number tattooed on whatever part of your body is easiest to see when you make a phone call.

I called my rep this morning and was able to purchase tickets in the same row as my season tickets, for the same price — which was only $25 for my midline seats. (Seats which I’d pay $35 for in a league match. Or $50 if I were a new ticket holder.)

If you’ll remember my saga yesterday, these are tickets which for some reason TicketMaster didn’t list as available. (Along with all the other 100 level seats.) Apparently this is not true.

To be honest, though, I was kind of shocked the ticket rep thing worked. Mostly because I have a hard time imagining TicketMaster allowing Sounders to keep a separate a system that bypasses them and their fees for a match they (TicketMaster) are selling tickets to. (Yes, my transaction was free of TicketMaster fees. I was shocked too.)

But also because buying these tickets was so unbelievably easy. I mean, c’mon, Sounders, why don’t you just explain this to us in the first place? Why do you make us hop on one foot while spinning a hula hoop to buy tickets when you can just say, “Contact your ticket rep”?

But I guess that would be too easy. So instead I’ll ‘say it:

Contact your ticket rep.

What’s that you say? You don’t have a ticket rep?

Here, take mine. I’m not using him anymore.

Will, 425-203-8140.

So now you have no excuse for not buying extra tickets tomorrow. I expect to see you there, along with all your friends. And your family. Including your know-it-all brother-in-law, who will drive you crazy telling you how Keller is past his prime and Montero is a punk, and who will get really drunk and spend the evening explaining the offside rule to the guy next to him based on the authority he got from spending half a season as a U-5 coach.

Okay, fine, maybe not your brother-in-law. But definitely everybody else.

See you tomorrow!

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  • DaveS

    I did this too, but I didn’t say anything because it sounded like they weren’t really “supposed to do that”.  And I only say it sounded like that because those exact syllables made an appearance.

  • Tim Ballard

    I PLAN ON BUYING AT THE STADIUM BEFORE THE MATCH TO AVIOD TICKETMASTER.  I HATE THEM

  • laurie

    Everything went very, very smoothly for me.  I found myself wondering if it was because the first name on the account matched up to the first name on my original critical post.  Now that I think of it, my rep knew exactly where my seats were when he called me back, even though he didn’t seem to take the time to actually write down my full name when I called the first time.  Hmmm…

    But if they have figured out who I am, they didn’t ever state or imply that I shouldn’t go public with this.  So I did.  :)

  • Mark

    I was able to buy the seat right next to my season tickets for $10!

    Thank you Sounders ticket rep!

  • DaveS

    Nice!  You’re like a superstar or something!

  • Mark

    I think they are just magical. The same thing happened to me.  I called and quickly rattled off my name while asking if it was possible to buy tickets near my season ticket seats.  After I finished asking my question he asked if I wanted the seat right next to mine.  How he decyper my last name (which is commonly mispelled) pull up my account info, and find the seating availability all in less than a minute?  Then, in the 30 seconds that it took me to get back to my desk, I already had a confirmation email from him.

  • Giffy

    Now I am kind of pissed they don’t make this clearer as I bought a couple extra GA seats through ticketmaster and not only spent more than I should, but had to pay the fees. 

  • D2Bernhard

    QWest Box Office. No Fees.

  • dundasfc

    I called right when the match was announced and got a real run around statement, “we don’t have that available on our system at this time.”  I have done a lot of group purchases to the friendlies and thought I would go that route this week just before the match and yes, got my tickets in my almost empty section 214.  My group and our really died hard section mates were there and had a good time at the match.  It would have been nice to have introduced the visiting team to a true Sounder home crowd but the low number of 17,000+ was better than most of the rest of the MLS could only hope for.  Toronto had a good turn out on Tuesday but the Galaxy crowd was truly sad.

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